When you invest in custom glass for your home—whether it’s a frameless shower enclosure, glass handrail, or custom mirror—you want to know it’s protected. AtHeavyLux, we believe in transparency and long-term peace of mind. That’s why we offer a clear, reliable warranty on our glass fabrication and installation services throughout Washington Manor, San Leandro, and surrounding Bay Area neighborhoods.
If you’re a homeowner, designer, or contractor in Washington Manor looking for expert glasswork backed by a solid guarantee, here’s what you need to know.
What Does the HeavyLux Warranty Cover?
Our warranty is designed to protect you from defects in materials or workmanship—not wear and tear or accidental damage. We stand behind both the glass products we fabricate and the installation services we perform, covering:
✔️ Glass Workmanship
- Coverage for fabrication flaws like improper cuts, rough edges, or imperfections visible under normal lighting
- Includes frameless shower enclosures, glass partitions, custom mirrors, and back-painted glass
✔️ Installation Workmanship
- Guarantees proper fit, sealing, leveling, and hardware installation
- Covers common systems like shower doors, handrails, guardrails, and wall-mounted mirrors
✔️ Hardware & Components
- Limited coverage on select designer hardware, hinges, brackets, clips, and handles when sourced through HeavyLux
If a covered issue arises during the warranty period, we’ll repair or replace the item at no cost—subject to inspection and confirmation of the issue.
How Long Does the Warranty Last?
Our standard warranty coverage includes:
- 1-year limited warranty on installation workmanship
- 3-year limited warranty on most fabricated glass products (including laminated and tempered safety glass)
- Manufacturer’s warranty on applicable hardware (varies by brand)
Some premium hardware options may include longer manufacturer-backed warranties. We’re happy to walk you through the specifics during your design consultation.
What’s Not Covered?
While we stand behind the quality of our work, some situations fall outside the scope of our warranty:
- Glass breakage due to impact, misuse, or structural shifting
- Water leakage from improper use, inadequate ventilation, or modified conditions
- Scratches, etching, or hard water stains caused by improper cleaning or neglect
- Changes in finish due to harsh chemicals or abrasive cleaners
- Unauthorized alterations or repairs
We’ll always provide care instructions at the time of installation so you can keep your glass looking great—and protected.
Why Washington Manor Clients Trust HeavyLux
At HeavyLux, we combine craftsmanship with service. Our clients in Washington Manor and San Leandro neighborhoods like Marina Faire, Estudillo Estates, and Bay-O-Vista count on us because we offer:
- In-house glass fabrication for full quality control
- Expert installers trained for precision and code compliance
- A clean, professional install process with post-project support
- Responsive communication before, during, and after your project
We treat your home like our own and back that commitment with a real warranty—not vague promises.
FAQ: HeavyLux Warranty Details
Q: Do you warranty shower door leaks?
A: We warranty the installation and sealing of the system, but not leaks caused by misuse or structural shifts. Frameless doors are designed to minimize—not eliminate—water escape.
Q: How do I make a warranty claim?
A: Just call us at (510) 667-0781 or email your project manager. We’ll schedule a visit to assess the issue and determine next steps.
Q: Can I transfer the warranty if I sell my home?
A: Our warranty applies to the original installation and owner and is non-transferable. However, our quality often speaks for itself to prospective buyers.
Serving Washington Manor & Nearby San Leandro Communities
HeavyLux is proud to serve Washington Manor, Marina Faire, Mulford Gardens, Ashland, and the broader East Bay with expert glass design, fabrication, and installation services. Whether you’re remodeling a bathroom or upgrading a balcony with glass guardrails, you deserve lasting results—and the warranty to match.
Call today at (510) 667-0781 to schedule your free estimate!